Top Browsers   Browser Hits % of Total Hits Visits 1 Microsoft Internet Explorer 858,731 93.31% 28,002 2 Netscape Navigator 27,656 3.00% 1,787 3 Opera 20,532 2.23% 497 4 Others 5,430 0.59% 351 5 Netscape Compatible 5,834 0.63% 351 6 Real Player G2 1,418 0.15% 24 7 Lynx 72 0.00% 8 8 QuickTime 3 0.00% 2 9 OmniWeb 3 0.00% 1 10 NCSA Mosaic 561 0.06% 0 Total For Browsers Above 920,240 100.00% 31,023

Top Browsers - Help Card Browser - Identifies each browser used by visitors. Hits - Number of hits from the specified browser. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at. Visits - Number of times a visitor with the specified browser came to your site. Every visit by each individual visitor is counted. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes. This time limit can be changed by the system administrator. % - Percentage of total hits by visitors using the specified browser. Browser data can help you determine how to configure your site for optimal viewing. Note: Any hits identified as originating from a spider (an automated program that searches the Internet) are not counted in this table.

Netscape Browsers   Browser Hits % of Total Hits Visits 1 Netscape 5.0 17,922 64.80% 1,235 2 Netscape 4.79 1,787 6.46% 111 3 Netscape 4.75 1,913 6.91% 108 4 Netscape 4.74 1,195 4.32% 47 5 Netscape 7.0 722 2.61% 36 6 Netscape 4.8 855 3.09% 31 7 Netscape 4.76 622 2.24% 28 8 Netscape 6.2.3 566 2.04% 27 9 Netscape 7.0b1 470 1.69% 26 10 Netscape 4.7 142 0.51% 21 11 Netscape 4.5 326 1.17% 19 12 Netscape 4.77 164 0.59% 13 13 Netscape 6.2.1 148 0.53% 12 14 Netscape 4.78 113 0.40% 11 15 Netscape 4.08 24 0.08% 9 16 Netscape 4.73 70 0.25% 8 17 Netscape 6.0 32 0.11% 5 18 Netscape 4.72 146 0.52% 5 19 Netscape 6.2.2 64 0.23% 5 20 Netscape 6.2 88 0.31% 4 Total For Browsers Above 27,369 98.96% 1,761

Netscape Browsers - Help Card Browser - Specific version of Netscape being analyzed. Hits - Number of hits by visitors with the specified version of Netscape. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at. Visits - Number of visits by visitors with the specified version of Netscape. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes. This time limit can be changed by the system administrator. % - Percentage of hits from visitors with the specified version of Netscape. This determines which percentage of visitors use newer browser versions and whether version-specific features (such as Java Scripts) should be implemented on your site.

Microsoft Explorer Browsers   Browser Hits % of Total Hits Visits 1 Explorer 6.0 592,081 68.94% 15,993 2 Explorer 5.0 77,930 9.07% 4,296 3 Explorer 5.5 111,656 13.00% 4,280 4 Explorer 5.01 69,458 8.08% 2,957 5 Explorer 4.01 2,261 0.26% 144 6 Explorer 1.x 354 0.04% 128 7 Explorer 5.14 754 0.08% 48 8 Explorer 6.0b 734 0.08% 39 9 Explorer 5.21 593 0.06% 34 10 Explorer 5.13 348 0.04% 22 11 Explorer 5.00 1,718 0.20% 16 12 Explorer 5.15 134 0.01% 10 13 Explorer 4.0 145 0.01% 7 14 Explorer 3.01 304 0.03% 6 15 Explorer 3.02 45 0.00% 5 16 Explorer 2.0d 71 0.00% 4 17 Explorer 5.2 51 0.00% 4 18 Explorer 5.22 61 0.00% 3 19 Explorer 5.50 21 0.00% 2 20 Explorer 5.0b1 10 0.00% 2 Total For Browsers Above 858,729 99.99% 28,000

Microsoft Explorer Browsers - Help Card Browser - Specific version of Microsoft Internet Explorer being analyzed. Hits - Number of hits by visitors with the specified version of Microsoft Internet Explorer. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at. Visits - Number of visits by visitors with the specified version of Microsoft Internet Explorer. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes. This time limit can be changed by the system administrator. % - Percentage of hits from visitors with the specified version of Microsoft Internet Explorer. This determines which percentage of visitors use newer browser versions and whether version-specific features (such as Java Scripts) should be implemented on your site.

Visiting Spiders   Spider Hits % of Total Hits Visits 1 Googlebot 1,210 43.04% 762 2 Mozilla/5.0 (Slurp/cat; slurp@inktomi.com; http://www.inktomi.com/slurp.html) 348 12.37% 188 3 Scooter 396 14.08% 91 4 FAST-WebCrawler 488 17.36% 69 5 Openfind data gatherer, Openbot 49 1.74% 25 6 cosmos 24 0.85% 22 7 Mozilla/3.0 (Slurp.so/Goo; slurp@inktomi.com; http://www.inktomi.com/slurp.html) 16 0.56% 8 8 Scooter-ARS-1.1 16 0.56% 6 9 W3CRobot 13 0.46% 4 10 Scooter-3.2.EX 7 0.24% 2 11 Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; MSIECrawler) 18 0.64% 2 12 Scooter-3.2.TX.FNR 10 0.35% 2 13 Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 4.0; obot) 38 1.35% 2 14 TurnitinBot 8 0.28% 2 15 Scooter-3.2.FNR 4 0.14% 1 16 Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; Q312461; MSIECrawler) 1 0.03% 1 17 Scooter-3.2 6 0.21% 0 18 Scooter-3.2.NIV 2 0.07% 0 19 metacarta crawler@metacarta.com 1 0.03% 0 20 Mozilla/3.0 (Slurp/si; slurp@inktomi.com; http://www.inktomi.com/slurp.html) 149 5.30% 0 Total For Spiders Above 2,804 99.75% 1,187

Visiting Spiders - Help Card Hits - Number of times the specified spider hit your site. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at. Spider - An automated program which searches the Internet. Visits - Number of times the specified spider visited your site. % - Percentage of total spider hits by the specified spider. This information is important for a Webmaster trying to block spiders that tax the server. It also tells you what kind of automated attention you have attracted to your site.

Top Platforms   Platform Hits % of Total Hits Visits 1 Windows 2000 226,353 24.52% 9,656 2 Windows 98 219,279 23.75% 8,812 3 Windows XP 256,379 27.77% 5,505 4 Others 39,296 4.25% 3,195 5 Windows NT 104,245 11.29% 2,408 6 Windows ME 52,525 5.69% 1,203 7 Windows 95 16,206 1.75% 926 8 Linux 4,447 0.48% 251 9 Macintosh PowerPC 3,656 0.39% 226 10 Windows Win32s 78 0.00% 25 11 Macintosh 68K 20 0.00% 2 12 SunOS 6 0.00% 1 13 Windows 3.x 561 0.06% 0 Total For Platforms Above 923,051 100.00% 32,210

Top Platforms - Help Card Hits - Number of hits by visitors using the specified platform. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at. Platform - The specified platform being analyzed. "Platform" refers to the operating system. Visits - Number of visits by people using the specified platform. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes. This time limit can be changed by the system administrator. % - Percentage of hits by visitors using the specified platform. This information is useful when determining what content to include on your Web site.